Privacy Policy

Privacy Policy

Introduction

Welcome to https://weatherproofing-after-collision.collision-talk.com (hereinafter referred to as “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://weatherproofing-after-collision.collision-talk.com
  2. Any mobile applications or software provided by us
  3. Online services and products offered through our platform
  4. Interactions between users and our team via email, phone, or text messages

Please note that this policy does not extend to third-party websites, applications, or services linked to or from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

  1. You utilize our applications, services, or products as an authorized user.
  2. You visit our websites linked to this policy.
  3. You engage with us through communication channels, such as newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Records of financial transactions, such as bank account details or investment portfolios (if provided).
  4. Purchase Information: Details about your purchases, order history, and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  6. Location Data: Geolocation information provided by your browser or device settings.
  7. Feedback: Comments, suggestions, reviews, and responses you share with our team.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products you view, purchase, or express interest in on our website.

We collect this data through multiple sources:

  • User input forms and surveys
  • Automated tracking technologies, such as cookies and pixels
  • Interactions with our customer support team
  • Third parties who provide us with aggregated or de-identified data for marketing or analytics purposes

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored in your browser that serve various functions:

  1. Strictly Necessary: These cookies enable core features like login, account management, and navigation on our site.
  2. Preference: They remember your preferences, such as language settings or display options.
  3. Analytics: Used by analytics providers to track website performance, user behavior, and gather statistical data.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences. Please note that disabling certain categories of cookies may impact your experience on our site.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data:

  • Account Information: Retained until your account is inactive, except where required by law.
  • Transaction Data: Kept for financial record-keeping and tax purposes (usually 7 years).
  • Customer Support Interactions: Stored to provide better service and resolve disputes (up to 3 years).
  • Analytics Data: Aggregated and anonymized after a certain period, with specific retention periods varying by data type.

Once the retention period expires or when you request deletion, we will promptly delete or anonymize your personal data from our systems and records.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption for data at rest and in transit to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our internal policies and access controls limit data access to authorized personnel only.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you are a parent or guardian and believe we have collected information about your child, please contact us using the details provided below, and we will take immediate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection/Withdrawal of Consent: The right to object to or withdraw consent for data processing at any time.
  • Non-Discrimination: You may not be discriminated against for exercising your data protection rights.

To exercise these rights, please submit your request in writing to our privacy team using the contact details provided below. We will respond within a reasonable timeframe and provide you with the necessary information regarding your request.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our data practices.

Contact Information

For questions related to privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Mail: Privacy Team, Weatherproofing After Collision, 123 Main Street, City, Country, ZIP Code